FAQs

Welcome to Tiny Tubbies! Here are some common questions we receive. If you have any additional questions, feel free to contact us!

1. What products do you offer?

We offer a variety of products including toys, clothing, and accessories for children. All items are designed with safety and fun in mind. Check out our product categories for a full list of available items!

2. How do I place an order?

To place an order, simply browse our online store, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout, fill in your shipping and payment information, and complete your order.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

4. How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your shipment until it arrives at your doorstep.

5. What is your shipping policy?

We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on your location and the weight of your order. Orders are typically processed within [X] business days.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with an item, you may return it within [number] days of receipt for a full refund or exchange, provided it is unused and in its original packaging. For detailed return instructions, please refer to our Return Policy page.

7. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please note that shipping times and costs may vary based on the destination.

8. How do I contact customer support?

You can reach our customer support team by emailing us at support@tinytubbies.com. We aim to respond to all inquiries within [X] business days.

9. Do you have a loyalty program?

Yes! We appreciate our loyal customers. Sign up for our newsletter to receive updates on special promotions, discounts, and our loyalty program details.

10. Are your products safe for children?

Absolutely! All our products meet safety standards and regulations. We prioritize the health and safety of children in every item we offer.

11. Can I modify or cancel my order?

If you need to modify or cancel your order, please contact us as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request.

12. Where can I find size charts?

Size charts for clothing and accessories are available on the product pages. If you have further questions about sizing, feel free to reach out to our customer support team.